Resize After Service
Envero Jewelry offers free one time resize within 1 year from the receiving date. We will only be able to resize the ring once as multiple resize will affect the durability of the ring. If your original order was already resized, we may be able to size down the ring, but will not be able to size up. Resize takes 10 business days. Customers are responsible for return shipping costs. International customers are not eligible for resize.
Ring Size FAQ
Q: Unsure of the ring size?
A: You can still place your order by selecting "Send Me A Ring Sizer" under the ring size option and you will receive a plastic ring sizer.
Q: Getting it as a gift?
A: Please purchase stock size 7 and send it back for free resize later! Free resize service applies to US customers only.
Q: Can I resize the ring twice?
A: No, it is not recommended in order to maintain durability. In some cases, we may be able to size down half a size depending on the design.
Q: I don't see my ring size.
A: All ring size may not be listed but we can certainly make all rings in any ring size.
For rings that are mentioned "One of a kind", we are unable to create the same exact ring. However, you can purchase a Semi-Custom order for the same style using your own choice of gemstone from our available loose inventory. Visit the FAQ to learn more.
Please write to cs@enverojewelry.com for any inquiry!
