Warranty and Care
Envero Jewelry stands by the quality of its jewelry, hence warrants its product against defects in material and craftsmanship for one year. The warranty does not cover neglect, abuse, or normal wear and tear. Envero Jewelry reserves the right to determine if the warranty is invalid due to negligence or typical wear and tear. Repairs that exceed normal wear and tear will incur a standard fee.
Our one year warranty covers minor repair and resizing (if it has not been resized before) and small accent stones that fall out due to manufacturing. If any stone is lost due to bent, damaged, or worn-out prongs, Envero Jewelry is not responsible for the replacement of the stone. The replacement of lost center or focal stones is not included in our warranty. We encourage you to obtain insurance for your ring in the unlikely event of a focal stone falling out or getting damaged.
Any modifications, including resizing performed by any jeweler other than Envero Jewelry, will void this warranty. Warranty is not available to international customers at this time.
We strive for perfection and to create beautiful works of art and therefore guarantee our workmanship. As with any delicate artistic creation, care must be taken to ensure years of enjoyment.
- Always remove your jewelry if it could be exposed to chemicals of any kind.
- Always remove your jewelry before sleeping, swimming, showering, exercising, heavy lifting, outdoor work or gardening.
- Clean your jewelry regularly with warm water, gentle soap (we recommend blue dish soap), and a soft toothbrush.
- Check for loose prongs by shaking the jewelry right next to your ear. If you hear any rattling sound, it's time to get the prong tightened.
Opals & Emerald
Opals are especially fragile. We recommend taking extra-special care of opals.