Shipping & Return (USA)

For international orders including Canada, please read this page.

Shipping

The production time on each piece of jewelry varies, please refer to the “Delivery and Return” tab in the product’s listing.

All packages are shipped via USPS or UPS with full insurance and require your signature upon delivery. Should you choose not to sign for your package, please be aware Envero Jewelry is not liable for lost shipments when delivery tracking indicates that it has been delivered. Envero Jewelry is not responsible for the delay in delivery due to the customer being unavailable for signature upon arrival, or due to any unforeseen weather conditions or technical issues within the shipping carrier. If your package is sent back to Envero Jewelry for any of these reasons, you will be subject to paying for the re-shipment of your order.

Return Policy

Depending on the item, we accept returns for store credit within 7 days of receipt. Item must be returned in unworn condition with original packaging and all paperwork and certificates. Any fees such as shipping, rush, custom, Cad design, and purchased GIA reports are non-refundable. After 7 days, all sales are final.

Category	Return Policy
In-stock ring	Original ring stock size is returnable for full store credit. If the ring is resized, it is final sale.
In-stock necklace, bracelet, earrings	Returnable with full store credit
All made-to-order and any customization	Final sale
Personalized jewelry (engraved jewelry, mother necklace etc.)	Final sale

Gorgeous dainty studs!

I purchased the 2mm black diamond Dahlia studs for my second piercings and they are gorgeous! Very dainty and excellent quality, perfect for daily wear. I can't wait to buy the 3mm ones for my first piercings.

Excellent quality and service

The custom ring turned out perfect, and envero was very responsive and easy to work with!

Absolutely Amazing

If you buy jewelry from absolutely anywhere, this is the place you’ll want to look at next. For an engagement ring that needed to be made and delivered by a certain date, the Envero team went above and beyond in so many ways: constant communication, upgraded shipping, an upgrade on the ring box because it was a special ring. This is outside of the already stellar customer service. The ring itself is stunning. Perfectly sized with stone set beautifully in the setting - it looks exactly as it was described. The entire experience literally couldn’t have been better, and I’ll be back for more in the future without a doubt.

PS: For those that may be potentially concerned, the classic design of the Agatha ring doesn’t at all seem out of place with modern clothing. It’s beautifully made and goes with anything.

Eloise Ring - 5x4mm 0.40ct Unheated Blue Sapphire

Je suis très content de ma commande depuis la France qui n'a pas mis beaucoup de temps.

Toute mes questions par mail ont étaient répondu dans les moins de 24h

merci a toute l'équipe

I am very happy with my order from France which did not take much time.

All my questions by email were answered within 24 hours

Thank you to the whole team

Gorgeous!

I bought this ring to pair with my fiance's engagement ring as a wedding band. The ring is absolutely gorgeous and goes perfectly with the estel fleur ring. Emma was super helpful in responding to my customer service inquiries and providing additional pictures so that I could pick the right ring for us!

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Shipping & Return (USA)

For international orders including Canada, please read this page.

Shipping

Return Policy

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