Moon & Star Studs - Ruby

Bracelet & Necklace Sizing

Please refer to each listing descriptions for bracelet and necklace sizes. If you need them in different length, length can be customized to any fixed length or adjustable length upon request. Customized length jewelry will take 4 weeks for production. Please inquire cs@enverojewelry.com.

Resize After Service

Envero Jewelry offers free one time resize within 1 year from the receiving date. We will only be able to resize the ring once as multiple resize will affect the durability of the ring. If your original order was already resized, we may be able to size down the ring, but will not be able to size up. Resize takes 10 business days. Customers are responsible for return shipping cost. International customers are not eligible for resize.

Ring Size FAQ

Q: Unsure of the ring size?
A: Please check the size using Ring Size Guide.

Q: Getting it as a gift?
A: Please purchase stock size 7 and send it back for free resize later! Free resize service applies to US customers only.

Q: Can I resize the ring twice?
A: No, it is not recommended in order to maintain durability. In some cases, we may be able to size down half a size depending on the design.

Q: I don't see my ring size. 
A: Most rings are available in size 3-8.5 by default. We can produce up to size 9.5 as custom order for additional $80 and up to size 12 for additional $200

Please write to cs@enverojewelry.com for any inquiry!

Delivery Time

This jewelry is made to order piece which means your jewelry will be produced after we receive your order. Please refer to the chart below for estimated production time. For most pieces, we keep at least one stock in 14k yelllow gold. If your order size/material is in stock, it will be shipped out immediately. 

If you have a deadline date, please consider upgradeing to Rush Order and contact us immeditaely. 

Please allow an additional 1-2 weeks during Envero Jewelry's holidays. If you need your order in shorter leadtime, please upgrade to Rush Order. 

Click here to find out Envero Jewelry's holiday schedule.

Rush Order Upgrade

You can add Rush order upgrade which will cut your delivery time by half.*This service may not be available when we have high volume of orders (holiday seasons).

Shipping method

All jewelry is shipped by USPS, Fedex and UPS, fully insured with adult signature required.

Packaging

All rings come in our standard packaging. You can upgrade to a velvet ring box for additional cost.

Return

We will accept returns for Earrings, Necklaces and Bracelets with no return fee, excluding some items listed below. Envero will provide return shipping label and $10 will be deducted from the refund price. Customer must contact us within 7 business days of receipt of shipment. Return instructions will be emailed to you after your return has been authorized. 

• Size 7 ring is returnable with 15% return fee.
• All other ring sizes are final sale.  
• All customized jewelries are final sale (custom chain length etc.).
• All personalized jewelries are final sale (engraved necklace etc.).
• All sale items are final sale.