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Full Custom Jewelry FAQ

What is full-custom order?
Full custom order is a service offered to a customer who is looking for one-of-a-kind engagement ring. We assist to find the perfect gemstone and our designer will draft a new design based on your inspiration. Full-custom order starts from $3000 or diamond larger than 1ct.

Can I order in any material?
Yes, you can choose form solid 14k gold, 18k gold (yellow, rose, white gold), platinum or Nickel free white gold. 

How long does it take?
It takes full 6 weeks up to 8 weeks from the date of your order.

Do you offer rush service?
No, we are not able to offer rush service for full-custom order. When a stone is mounted on a setting, it might not settle as perfectly as we planned.Each gemstone has unique shape and curve so we never know until it is physically mounted. There is no compromise for perfection! We ask for our customer's understanding that it takes certain amount of time to create brand new piece.

Do you accept returns on semi-custom jewelry?
No, full-custom order jewelries are final sale. Please read our Policy for more information. 

Hidden halo 2.5ct diamond
Radiant Cut Montana Sapphire 
Rubellite Tourmaline 2.5ct