日本全国へ発送いたします!

試験サービス

$ 45.00
私たちのジュエリーに興味がある場合は、最終的な購入前にリングを試すことができるように、トライアルサービスを提供しています。このサービスは、ご検討中の商品の在庫がある場合にのみご利用いただけます。

手順
1.このオプションを購入する前に、まずご連絡いただき、検討中のアイテムが試用可能であることを確認してください。

2.興味のあるアイテムと一緒にこのリストを購入してください。

3.トライアルアイテムが発送されます。フィードバックを通知し、USPSプリペイドラベルが付いたアイテムを受け取ってから7日以内にアイテムを返品してください。

4.続行しないことを決定した場合、アイテムを元の状態に戻した後、アイテムの全額が返金されます。 45ドルの試用サービス料金は払い戻しできません。

5.続行する場合は、アイテムを保持するか、トライアルアイテムを返却して、サイズ/素材の色に基づいて新しいアイテムを作成することができます。あなたがアイテムを保持することに決めたならば、我々はこのサービス料金から10ドルを払い戻します(2回目の輸送の量について)。

Shipping

Currently, Envero Jewelry ships to countries and territories shown in this list

All international packages are shipped via Fedex, UPS or other shipping method available depending on the country of destination with Full Insurance and require your signature upon delivery. The shipping fee is automatically calculated based on the destination but usually, it is between US$70~$120 globally. If you are in Canada, your package will be shipped by by USPS or Fedex for $20~$47.

Import Tax

Please note that International purchase is subject to local custom tax, which is payable by the customer. Envero Jewelry is not responsible for any additional taxes or duties associated with international deliveries.

* Should you choose not to sign for your package, please be aware Envero Jewelry is not liable for lost shipments when delivery tracking indicates that it has been delivered. Envero Jewelry is not responsible for the delay in delivery due to the customer being unavailable for signature upon arrival, due to any unforeseen weather conditions or technical issues within the shipping company, or due to the custom issues. If your package is sent back to Envero Jewelry for any of these reasons, you will be subject to paying for the re-shipment of your order.

Resize and Repair

Envero do not offer repair and resize for international customers due to logistic reasonsShould you need a resize/repair, please consult a local jewelry store. Based on our experience, any local jewelry store can accept our jewelry.

If you are purchasing a ring, please visit a local jewelry store to have your finger sized professionally. You may also order a plastic ring sizer from our online-store. Refer to this Ring Size Conversation Sheet to convert the ring size.

<<IMPORTANT>>
In principle, the ring cannot be resized more than once in order to retain its design details and durability. Please purchase the ring in stock-size if you are unsure. 

Cancellation

Once your order has been submitted, any modification or cancellation must be contacted within 12 hours. Cancellation request will be granted with full-refund for customers who contacted us within 12 hours. 

Some items may be shipped out within few hours after your order. The order cannot be canceled once the package is shipped out.

Return Policy

All international purchase is final sale and they are not returnable nor repairable/resizable. Should you need a resize/repair, please consult your local jewelry shop. Based on our experience, any local jewelry shop can accept our jewelry for resize/repair.