- Delivery & Return
This is a made-to-order item which means the item is created after we receive your order. The production time of made-to-order items is as specified below.
|Ring||4 weeks||2.5 weeks|
|Earrings||3-4 weeks||2 weeks|
|Necklace||3-4 weeks||2 weeks|
|Bracelet||3-4 weeks||2 weeks|
|Personalized Jewelry*||5-6 weeks||2.5 weeks|
* Personalized jewelry includes script name jewelry and engraved items.
* Orders placed during weekends are processed on Monday.
* Rush service may not be available during the holiday seasons.
Made-to-order items are final sale. For more, please read our return policy.
All rings are listed in standard US ring size. It is very important to order the ring in the correct size as this ring should not be resized more than once to ensure its durability.
If you are unsure of your ring size, please read our ring size guide to learn about different methods and available options offered at Envero Jewelry.
US customers are eligible for one-time complimentary resize within one year from the receiving date. This service is available for rings that are in original size (have not yet been resized) and can be resized one size up or down. Please note that the eternity style ring cannot be resized.
If your ring had already been resized, we will perform a resize under the condition that you understand and accept the additional charge for the new setting when we were unable to resize the ring.
* Envero does not offer repair and resize for international customers due to logistic reasons.
Due to the nature of handmade pieces each jewelry might have slight variations. Colors may look slightly different depending on screen and lighting. Items might appear larger in photos. Please check listed dimensions and size before purchase.