This is a made-to-order piece. A new piece will be made with a gemstone of your choice.

Standard order: 5-6 weeks
Rush order: 4 weeks
Return Policy: Made-to-order items are final sale

Rush Order
We guarantee delivery by the agreed deadline if you select the rush upgrade option. Your shipping method is automatically upgraded to the fastest available option. If we are unable to deliver on time, the rush fee will be fully refunded.

Please note:
– While we aim to deliver on time, delays can occur due to the handcrafted nature of our work and our commitment to quality.
– Rush service is not available during holiday seasons.

• Adult signature is required upon delivery.
• We only ship to permanent address including your office (not hotels).
• All packages are fully insured.

USA
Standard Shipping: $10 (Free for orders above $1000)
2 Business Days Shipping: $20
Overnight Shipping: $80

International
The shipping fee is automatically calculated based on the destination.

Canada: US$20-$50
All other countries: US$75-$120

* We ship to these countries.
* International clients are responsible for customs charges.

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In-stock pieces are returnable for full store credit within 7 days of delivery, as long as they haven’t been resized. Resized items are final sale. If you're unsure about sizing, we recommend purchasing the stock size.

In-stock gemstones are returnable for full store credit, as long as they remain in their original loose state. Mounted gemstones are final sale.

This piece includes a Certificate of Authenticity from Envero Jewelry New York.

For gemstones over 3mm, third-party certification—such as GIA, IGI, or GGTL—is available for an additional fee. The gemstone will be sent to the laboratory, and the process typically takes approximately 6 weeks.

*If the gemstone is purchased for a made-to-order piece, note that production will be paused while the gemstone undergoes grading.

*For mounted stones, the carat weight will be estimated. The grading report will apply only to the main center stone and will not include any accent stones.

Ordering the correct ring size is essential, as resizing a ring more than once can compromise its durability.

Sizing Methods:
The most accurate way to determine your ring size is to have your finger measured by a professional jeweler. Alternatively, you can purchase Envero Jewelry’s ring sizing tool for convenient at-home measurement.

Helpful Tips:
• Planning a surprise gift? We recommend purchasing a stock size and resizing later if needed.
• If you’re between two sizes, choose the larger size. This allows the option to size down in the future, ensuring a better long-term fit.