Inventory status is shown in the dropdown menu for each item.

In-stock item:
Charm: 1-2 days
Necklace: If the chain is in stock, it ships in 1–2 business days. Otherwise, please allow 1–2 weeks for chain assembly.

Made-to-order item:
Charm: 3-4 weeks
Necklace: 3-4 weeks
Rush order: 2-3 weeks

Rush Order
Production is completed within 2-3 weeks. While we aim to ship on time, delays can occur due to the handcrafted nature of our work and our commitment to quality. If we are unable to ship your order within this timeframe, your rush fee will be fully refunded.

Please note:
– The rush guarantee applies to production time only. For international orders, delivery timelines and customs clearance are outside of our control.
– Rush service is not available during peak holiday seasons.

• Adult signature is required upon delivery.
• We only ship to permanent address including your office (not hotels).
• All packages are fully insured.

USA
Standard Shipping: $10 (Free for orders above $1000)
2 Business Days Shipping: $20
Overnight Shipping: $80

International
The shipping fee is automatically calculated based on the destination.

Canada: US$20-$50
All other countries: US$75-$120

* We ship to these countries.
* International clients are responsible for customs charges.

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In-stock pieces are returnable for full store credit within 7 days of delivery, as long as they are unworn and unaltered. Items that have been resized or otherwise customized are final sale. If you’re unsure about sizing, we recommend purchasing the stock size.

Made-to-order pieces are final sale.

International orders are final sale.

If you are planning to use your own necklace, ensure compatibility by checking the dimensions of the inner bail to match your necklace, and you may need to have it assembled by a local jeweler.

This piece includes a Certificate of Authenticity by Envero Jewelry New York.

Thoughtfully designed by our founder, Kat, and handcrafted with great care in New York.

We are deeply committed to ethical practices—this piece is made with solid gold/platinum responsibly sourced in the USA, and features genuine earth-mined gemstones.

Note: Some engagement rings feature lab-grown diamonds, which are clearly noted in each product description.

If you're interested in customization, explore our 'Build Your Own' service, where you can choose your metal color and gemstones.