Semi-Custom Jewelry FAQ
All jewelries offered by Envero Jewelry are handcrafted from the beginning to the end. If you don't find what you are looking for in our website, you can place a semi-custom order and we will create a new ring based on your request.
What is semi-custom order?
In semi-custom oder, certain aspect of the ring can be modified to meet the your preference. All semi-custom rings are available in...
1. Ring size US3~10.
2. Solid 14k and 18k yellow, rose, white gold, Platinum.
3. Any gemstone listed in Gemstone Gallery.
4. Any ring design listed in Ring Design Gallery.
Can I order in other material?
Yes, all of our rings can be made in solid 14k gold, 18k gold (yellow, rose, white gold), platinum or Nickel free white gold. Please email firstname.lastname@example.org for Nickel free white gold.
Can I choose different center stone?
Yes, you can choose the center stone from our Gemstone Gallery.
Can I order the ring in thicker band?
Yes, we can change the thickness of the band. Band upgrade will incur additional $150~, depending on the bandwidth and ring size.
Can I modify the design?
Yes, minor modification can be accommodated with additional $150~. Minor modification implies changing prong style, removing certain aspect of the design, changing surface finish etc. If your request is deemed to be more than minor modification, your order will be upgraded to Full Custom Order. These orders are final sale and we will not accept returns.
How long does semi-custom order take?
It takes full 4 weeks from the date of your order.
Do you offer rush service?
Yes, for an additional fee of $80. We will complete your order within 14 days.
Do you accept returns on semi-custom jewelry?
Yes, with restocking fee. Please read our Policy for more information. If the ring design has been altered, it is final sale.